Troubleshooting Troubleshooting Cardiograph Issues
3-10 PageWriter TC 70 Cardiograph Service Manual
Main Screen Issues
Table 3-4 Real Time Screen Issues
Symptom Possible Cause &
Investigation Step
Solution
Waveform display is
no longer updating,
system is
unresponsive
Main board failure Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
The cardiograph must be serviced to replace the main
board. Contact the Philips Response Center.
Invalid Report
Handle
message
Report handle is invalid
when preview, printing,
saving ECGs.
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Wait 2 minutes and perform full software
installation.
Confirm successful software installation.
No Report message The software can't map
the input report handle
to the internal report
object. The handle is
invalid.
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Wait 2 minutes and perform full software
installation.
Confirm successful software installation.
Internal function
error
message
Invalid file or the file
resides on unsupported
media.
1 Restart the cardiograph. See “Restarting the
Cardiograph” on page 3-34.
2 Wait 2 minutes and perform full software
installation.
Confirm successful software installation.
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