Polycom Trio Visual+ User Manual

Content
Polycom, Inc. 58
Troubleshooting
This section provides solutions to common issues you may have using the Polycom Trio 8800 system with
AirPlay certified devices.
The Polycom Trio 8800 system does not advertise on my device
The Polycom Trio may not be broadcasting for discovery, or the broadcasts are being blocked.
● Ensure your Apple device is on the same subnet as the Polycom Trio 8800 system and that Polycom
Trio has screen mirroring enabled.
Configuring Debugging Logs
If you experience further issues using AirPlay certified devices with the Polycom Trio 8800 system, you can
enable the following logging parameters on your Polycom Trio to get extended debugging data.
features.cfg content.local.authChange
Interval
Set the interval in minutes
between changes to the local
content authentication
credentials.
1440 (default)
0 - 65535
0 - Do not change
No
features.cfg content.local.authChange
Mode
Specify when the security code
for content sharing with AirPlay
certified devices changes.
session (default) - Code changes
at the end of each content
sharing session.
relativeTime - Code changes at
an interval specified by the
content.local.authChangeIn
terval parameter.
No
Screen Mirroring Debugging Parameters
Log Component Permitted Values
airp Session management and communication specifically for AirPlay certified devices.
airpl Protocol library for AirPlay certified devices
airps Android service AirPlay certified devices
lc Local Content (including for AirPlay certified devices and PPCIP) session management
Polycom Trio 8800 for AirPlay Parameters
Temp l at e Parameter Permitted Values Restart Causes
Restart or Reboot

Polycom Trio Visual+ Specifications

General

Brand	Polycom
Model	Trio Visual+
Category	Conference System
Language	English