Calling and Answering
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Setting the Call Answering Mode
To set the call answering mode:
1. Go to System > Admin Settings > General Settings > System Settings >
Call Settings.
2. Select Auto Answer Point-to-Point Video to set the answer mode for
calls with one site, or select Auto Answer Multipoint Video (VSX 3000,
VSX 3000A, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 only) to set
the mode for calls with two or more other sites.
3. Select one of the following:
—Yes – Answers calls automatically.
—No – Enables you to answer calls manually.
— Do Not Disturb – Refuses incoming calls automatically. The caller
receives a message that the site is unavailable.
If you have a VSX 3000 or VSX 3000A system that you are using as your
computer monitor, Polycom recommends that you set up the system so
that you have to answer calls manually. If you receive a call while using
the system as a computer, you hear a ringing sound and you can switch to
video to answer the call manually. Alternatively, you can ignore the call
and it will not connect, thereby preventing the caller from seeing or
hearing you at your desk.
Configuring Multipoint Calling
You can use your VSX system to participate in multipoint conferences.
Multipoint conferences include multiple video sites and can also include
voice-only sites. During a multipoint call, a multipoint conferencing unit
(MCU) enables the video to switch to the various sites so that you can see and
hear the other conference participants.
The VSX 3000, VSX 3000A, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000
systems can host multipoint calls. These systems can also use the Conference
on Demand feature of Polycom’s Path Navigator for multipoint calling. The
VSX 5000, VSX 6000, and VSX 6000A systems can participate in multipoint
calls but cannot host them.
Depending on your VSX system model, you may need to enter a multipoint
option key to enable multipoint calling.
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