Polycom VVX310 Series - Using Your Voicemail Box to Forward Calls; To Make a Call from the Voice Portal; Leaving Messages for Other Users in Your Group

End User 11
• Press to skip backwards 3 seconds.
• Press to pause playback of a message.
• Press to skip forward 3 seconds.
• Press to skip to the beginning of a message.
• Press to skip to the end of a message.
• Press to delete the message.
• Press to save the message.
After you’ve listened to your new messages, you have the following options:
• Press to replay the message. While playing the message you can:
• Press to return to the previous message.
• Press to skip to the next message.
• Press to call the sender of your message.
• Press to hear more options.
• Press to return to the Main Menu.
• Press to repeat the Main Menu.
Greeting options:
Press for message management options, like updating your various greeting messages. You then have the following options:
• Press for the line busy Greeting Menu.
• Press for the no answer Greeting Menu.
• Press for the Compose Message Menu.
Note: You can also upload or record your greeting directly from the VoiceEdge portal.
Using Your Voicemail Box to Forward Calls
If you are a Unified Communications seat user, you may use your voicemail box to activate and deactivate Call Forwarding options
when you are out of the office or when your office phone is already in Call Forwarding mode.
To activate Call Forwarding:
1. Access your voicemail box.
2. You will be prompted to enter your mailbox number, which is your 10-digit office telephone number.
3. Enter your password when prompted.
4. From the Main Menu, dial for Call Forwarding.
5. Follow the prompts to activate or deactivate Call Forwarding Always to the current destination number.
Note: The destination numbers can only be domestic telephone numbers; international numbers are not allowed.
To Make a Call from the Voice Portal
1. Enter the destination digits. While engaged in a call, press to terminate and make another call.
2. Press to return to the Main Menu.
Leaving Messages for Other Users in Your Group
During greeting:
1. Press to interrupt the greeting and start recording a new voice message.
2. Press to transfer out of the greeting to your voicemail box password prompt.
3. Press to transfer out of the greeting to a pre-configured number.
While recording message:
1. Press to cancel the recording and transfer to voicemail box password prompt.
2. Press to cancel the recording and transfer to a pre-configured number.
3. Press to stop recording and review your message.