End User 13
Features — Online and/or Using the Telephony Toolbar
Downloading the Telephony Toolbar
The Business VoiceEdge Unified Communications package includes a Toolbar that is fully integrated with Microsoft Outlook® and
Internet Explorer®.
The Telephony Toolbar resides in Microsoft Outlook®, Mozilla Firefox® and Internet Explorer® and allows for click-to-dial functionality
from existing Outlook contacts or from phone numbers on a Web page, as well as advanced feature control and setup.
See page 14 of this guide for more details.
System Requirements to Run the Toolbar
Software Requirements Windows 2000 with SP4 (or higher), Windows XP, Windows Vista, Windows 7 or Citrix Presentation
Server 3 or 4
Windows Installer 2.0
Internet Explorer (IE) 11 and earlier releases (required to use the Toolbar in IE)
Mozilla Firefox 26 and earlier releases (required to use the Toolbar in Firefox)
Outlook 2000 SP3, 2002/XP SP2, 2003, 2007, 2010 (required to use the toolbar in Outlook)
32 and 64-bit Outlook & IE
Microsoft Active Directory has been tested and supported for LDAP integration
Squid Proxy Server has been tested and supported for silent upgrades
Citrix Presentation Server Platform The application can be published on a Citrix server via the Management Console for MetaFrame.
Citrix ICA Client Workstation
Platform
No additional software requirements.
Note: When the toolbar is run on a 64-bit version of Windows 7 and uses a Firefox browser the User Account Control (UAC) must be set to “Never Notify.”
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