Dealer’s responsibilities
1. The dealeris responsible for verifying proper operation of components installed
by the dealer or the factory. This is called the predelivery inspection and
systems verification.
2. Your dealer is required to offer you a full and thorough demonstration visit. This
demonstration should give youa clear understanding of the operation of your RV.
3. The owner’s information kit should be given to you at this time. This kit includes all
warranty cards, information about the components, information about the
warranties and instructions for operating and maintaining your new unit.
4. All component warranty forms should be discussed or filled out at this time. Your
dealer should help you clearly understand all the provisions of the limited warranties
to prevent loss of a warranty for any reason whatsoever.
Ask any questions youmay have before you leave the dealership.
5. Your dealer should provide information about service to be performed on your unit.
If the dealer does not provide you with complete satisfaction and
does not carry out its obligations, please contact us:
Roulottes Prolite Inc.
c/o Customer Service Branch
5 Claude-Audy Street
Saint-Jérôme,QC J5L 0A3
450-438-3112, toll-free 1-888-438-3112
INTRODUCTION
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