5.Troubleshooting
159
Suggested action:
1. Check the DIMM(s) and reseat them to remove any oxidation on the connectors.
2. Reinstall system software.
3. Replace the motherboard.
Symptom:
A print job stalls or stops after one or a few pages.
Possible cause:
PostScript or application error
Suggested action:
1. Cancel the E-25C print job.
2. If this fails to clear the problem, turn the copier OFF then ON.
Symptom:
A print job stalls or stops after one or a few pages.
Possible cause:
Missing, incorrect, or faulty DIMM(s), or faulty DIMM connections
Suggested action:
1. Turn OFF the E-25C; check for missing DIMMs and reseat the DIMMs to remove any oxidation
on the connectors.
2. Replace the motherboard.
Symptom:
Color quality is not consistent
Possible cause:
Problem with the copier
Suggested action:
Test the copier and service, if necessary (see the service documentation that accompanies the
copier).
Symptom:
Color quality is not consistent