Ricoh E-25C - Page 167

5.Troubleshooting
161
Printing-14
Symptom:
Print quality is poor
Possible cause:
Application cannot find the appropriate printer description file.
Suggested action:
Make sure that the appropriate printer description file is installed.
For information about printer files, see Printing, which is part of the user documentation set.
Printing-15
Symptom:
Print quality is poor
Possible cause:
Problem with the copier
Suggested action:
Test the copier and service, if necessary (see the service documentation that accompanies the
copier).
Printing-16
Symptom:
Print quality is poor
Possible cause:
Out of calibration or calibration information/curves on the active partition are corrupted
Suggested action:
1. If you suspect that a custom calibration setting is causing the problem, reset the calibration
setting to its default measurements:
In Command WorkStation > Device Center > General > Tools, click Manage.
Calibrator opens.
In Calibrator, select the calibration setting that you suspect is causing the problem, and then click
View Measurements.
Click Reset to Default Measurements, and then click Yes to confirm.
If resetting to default calibration does not solve the problem, you may need to service the copier.
2. If restoring default measurements fixes the color quality, the custom calibration may have been
the cause of the problem. Request that the site administrator recalibrate the E-25C. For details,
see Color Printing, which is part of the user documentation set.
3. If the problem persists after recalibration, the calibration information on the HDD may be corrupt.
Reinstall system software.
4. If the problem persists, the HDD may be corrupt. Verify that all HDD cabling is correct.