Error Code Solution
4XXX24 E-mail reception failed while receiving an Internet Fax.
• There was an error in the part header of the e-mail. Ask the sender
to check the e-mail settings.
•
The e-mail had an invalid Content-Type, or an unsupported type of
file (such as PDF or JPEG) was received. Ask the sender to check the
file type.
4XXX25 E-mail reception failed while receiving an Internet Fax.
• There was an error in the text part of the part body of the e-mail. Ask
the sender to check the e-mail settings.
4XXX26 E-mail reception failed while receiving an Internet Fax.
• There was an error in the received TIFF file (which resulted from a
condition not indicated by the error codes 4XXX43 to 4XXX45). Ask
the sender to check the TIFF file.
4XXX42 E-mail reception failed while receiving an Internet Fax.
• There was an error in the part header of the e-mail. Ask the sender
to check the e-mail settings.
4XXX43 A TIFF file could not be received via Internet Fax properly.
• The compression method of the received TIFF file was other than
MH/MR/MMR. Ask the sender to check the TIFF file.
4XXX44 A TIFF file could not be received via Internet Fax properly.
• The resolution of the TIFF file was not supported, or the width of the
TIFF file was that of A3 or B4 paper. Ask the sender to check the
TIFF file.
4XXX45 A TIFF file could not be received via Internet Fax properly.
• The format of the TIFF file was other than TIFF-S/F. Ask the sender to
check the TIFF file.
4XXX46 The machine memory reached its capacity while receiving an Internet
Fax.
• The fax was too large. Ask the sender to resend the document in
parts as several smaller faxes, or send at a lower resolution.
Fax Error Code Definition (only for MF Models)
181
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