Roland VersaStudio BT-12 - 9 Troubleshooting; Software Cannot be Installed; Confirming Installation; Checking Your Computer Environment

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9.Troubleshooting

Thischapterdescribestroubleshootingproceduresthatareapplicabletoallfunctionsofthis
machineandwhattodowhenprintresultsarenotsatisfactoryorerrormessagesappearonthe
display.
SoftwareCannotBeInstalled
Thissectionexplainshowtotroubleshootsoftwareinstallationproblemsunderdifferent
environments.
ConfirmingInstallation
Checkwhetherthesoftwarehasbeeninstalled.
Checkingicons
Iftheprinterdriverisproperlyinstalled,themachineiconappearsinthe[DevicesandPrinters]
window.
Iftheicondoesnotappear,thesoftwarehasnotbeeninstalled.Tryinstallingthesoftwareagain.
Seepage37"ConnectingtheComputerandInstallingthePrinterDriver".
Checkingports
Inthe[PrinterProperties]dialogbox,checkthatUSBconnectionornetworkprinterisselectedfor
theport.Tochecktheconnection,performatestprint.Ifthetestprintisnotprinted,seepage
184"IfTestPrintFails".
CheckingYourComputerEnvironment
Checkthesystemrequirementsforinstallingthesoftware.
QuickInstallforUSB

TheCD‐ROMmaynotbeinsertedproperly.
CheckthattheCD‐ROMisinsertedproperly.CheckalsothatitisnotdamagedandtheCD‐ROM
driveisworkingproperly.
ThepowercordorUSBcablemaynotbeproperlyconnected.
CheckthatthepowercordandUSBcableareproperlyconnectedandnotdamaged.
Theoperatingsystemisincompatible.
Thereisinsufficientharddiskspace.
Checkthatthecomputer'soperatingsystemisfullycompatiblewiththismachine.Seepage24
"CheckingtheComputerandInstallationArea".