RTI Piranha - Page 157

7. Problems and Solutions
Troubleshooting
2014-06/5.5C
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Piranha & QABrowser Reference Manual
3. If the user name is not in the list in Palm Desktop, perform a HotSync to
automatically add the user name. If it is in the list, go to number 4.
4. Restart the QABrowser Updater and select the Palm user name corresponding to
the Palm that you intend to use.
Installation or upgrade of RTI Updater failed
Make sure you are not having a restricted user account (on Windows XP, 2000, or
newer). You will need to have access to an administrative account to install the
software, see section Windows Restricted User Accounts for details.
My Piranha cycles its status indicator quickly between colours and does not
measure
Your system is in Bootloader mode. Please run RTI Updater to correct this.
My Piranha beeps twice quickly when starting
The Piranha normally beeps once when starting. If it beeps twice quickly when
powering on, run RTI Updater to correct this.
I get a blank white screen when running the QABrowser
Click the Back button (leftmost) to get out and then re-enter the test again.
Bluetooth unable to reconnect using Retry
Tap Exit and restart the Piranha and then re-start the QABrowser again.
Bluetooth only shows "Unknown device" when trying to connect
Depending on Palm model it may take a little while for the serial number to appear, the
Piranha will appear as "Unknown device". Normally it will show the serial number if
you wait a while.
How do I change from Gray to Röntgen units?
You can set this for all tests (pull-down menu | Setup | Units), see Units Setup .
It is also possible to set mixed units for a test and save as Favourites . All
measurements settings, QABrowser settings, set values, and selected units will be
saved with the Favourite.
How do I stop the units from autoscaling its prefixes?
There is a preference setting for this (pull-down menu | Setup | Preferences), see
Preferences Setup .
Can I set the time before the Handheld powers off automatically?
Yes, there is a preference setting for this (pull-down menu | Setup | Preferences),
see Preferences Setup .
How do I reset the Handheld computer?
There is a small reset hole on the back of the Handheld computer, use the stylus
(pointer) to reset.
How do I use Bluetooth with Windows Vista?
Please see the following section on Bluetooth Passkey .
C. Contact your local representative or see Notice for contact information to RTI
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