Samsung CLX-8640 series

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4.Troubleshooting

►ErrorCode

H1-1217

H1-1218

►Errormessage

PaperjaminTray2.

►Symptom

Paperjamhasoccurredintray2.Paperisnotreachedtothefeedsensorafterpick-upfromtray2.

►Troubleshootingmethod

•H1–1217:Paperisnotreachedtothefeedsensorafterpick-upfromtray2.

•H1–1218:Paperisnotpassedthefeedsensorwithinspeciedtime.

1)Removethetray2.Removethejammedpaper.Andinstallthetray.

2)Iftheproblempersists,checkthefollowings.

3)Checkiftheproperpaperisloadedinthetray.Ifnot,replacethepaper.

4)Checkifthepickup/reverse/forwardrollerarecontaminatedorwornout.Replacetheserollers(JC93–00616A).

5)Checkthefeedsensorandfeedmotoroperations.

Samsung CLX-8640 series - Page 320