Samsung CLX-8640 series

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4.Troubleshooting

►ErrorCode

M2–2313

►Errormessage

Paperjamattheinsideofduplexpath

►Symptom

Paperisnotreachedtotheregisensorandjamhasoccurred.

►Troubleshootingmethod

•JamOccurrenceLocation

1)Checkifthereisanysubstanceonduplexpath.Removeit.

2)Cleanthesurfaceoftheduplexroller-3.Ifitisbrokenordeformed,replaceit(JC66–03495A).

3)EnterSVCmode.Executeduplexmotor2test.(Diagnostics>EngineDiagnostics>EngineTestRoutines>

DUPLEX2–MOTORIN/OUT)

•Ifthemotoroperationisabnormal,checkthemotorconnection.IftheconnectionisOK,replacethe

motor(JC93–00301A)fromtheduplexunit.

Samsung CLX-8640 series - Page 372