Contents
4.1.3.JAMRemoval...............................................................................................................4−4
4.1.3.1.InTray1........................................................................................................4−4
4.1.3.2.InOptionalTray..............................................................................................4−5
4.1.3.3.Inthemulti-purposetray...................................................................................4−6
4.1.3.4.Insidethemachine...........................................................................................4−7
4.1.3.5.Intheexitarea..............................................................................................4−10
4.1.3.6.Paperjaminfrontofthenisher......................................................................4−11
4.1.3.7.Paperjaminsidethenisher............................................................................4−12
4.1.3.8.Paperjamattheexitofthenisher...................................................................4−13
4.1.3.9.Paperjaminfrontofthemulti-binmailbox........................................................4−13
4.1.3.10.Paperjaminsidethemulti-binmailbox..............................................................4−14
4.1.3.11.Paperjamattheexitofthemulti-binmailbox.....................................................4−15
4.1.4.Usefulmenuitemsforservice........................................................................................4−16
4.1.5.Periodicdefectiveimage...............................................................................................4−18
4.1.6.Usefulmanagementtools..............................................................................................4−19
4.1.6.1.UsingSamsungEasyPrinterManager(Windowsonly)........................................4−19
4.1.6.2.UsingSamsungPrinterStatus(Windowsonly)...................................................4−20
4.1.6.3.UsingSmartPanel(MacintoshandLinuxonly)..................................................4−21
4.1.7.UpdatingFirmware......................................................................................................4−23
4.1.7.1.UpdatethermwarebyusingtheUSBport........................................................4−23
4.1.7.2.Updatethermwarebyusingthenetwork..........................................................4−24
4.1.8.TechMode.................................................................................................................4−26
4.1.8.1.EnteringtheTechMode..................................................................................4−26
4.1.8.2.TechModeMenu..........................................................................................4−27
4.1.8.3.TechModeMenudescription...........................................................................4−29
4.2.Truobleshooting......................................................................................................................4−36
4.2.1.Procedureofcheckingthesymptoms...............................................................................4−36
4.2.1.1.BasicCheckList...........................................................................................4−37
4.2.2.ErrorCodeandTroubleshooting.....................................................................................4−38
4.2.3.Imagequalityproblem................................................................................................4−119
4.2.4.Othererrors..............................................................................................................4−124
5.SystemDiagrams................................................................................................................................5−1
5.1.BlockDiagram..........................................................................................................................5−1
5.2.ConnectionDiagram1.................................................................................................................5−2
5.3.ConnectionDiagram2.................................................................................................................5−3
5.4.ConnectionDiagram3.................................................................................................................5−4
5.5.ConnectionDiagram4.................................................................................................................5−5
6.ReferenceInformation..........................................................................................................................6−1
6.1.ToolforTroubleshooting.............................................................................................................6−1
6.2.Glossary...................................................................................................................................6−2
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