Troubleshooting Guide
Problem ... Causes ... Solution
No segments – No AC power is available – Check the AC power supply
are indicated – The AC adapter is not – Plug in the AC adapter
in the weight plugged in
display (6) – The balance was discon- – Press the e key (14)
nected from AC power while
in the standby mode “o” or
turned “off” (display
backlighting turned off) and
was reconnected to AC
power <2 minutes later
The display – The weighing pan (1) – Position the pan
indicates “L” is not in place
The display – The load exceeds – Unload the balance
indicates “H” the capacity of the balance
The display briefly – A zero readout was not indi- – Press the tare key (10);
indicates “Err 02” cated when the f key (7) then press the f key again
was pressed to calibrate
– The balance is loaded – Unload the balance
The special code – The balance is not – After connecting the balance
“C” displayed ready to calibrate or is in to AC power via the
does not go out the warmup phase AC adapter, let the balance
warm up for at least 30 min.
– The weighing system – Access the menu to
is affected by select the appropriate
drafts or vibrations code to adapt the balance
to the particular weighing
environment (see Part 2)
– The draft shield is – Check the draft shield
not closed (place the lid (24) on the
shield or close the doors of
the draft shield chamber)
The weight – The balance has not – Calibrate
readout is been calibrated (see pages 1–19ff.)
obviously – The balance was not – Tare before weighing
wrong tared before weighing
– The air bubble of the – Level the balance
level indicator (17) is not (see page 1–13)
centered within the circle
1–28
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