Section 5: Troubleshooting
Page 5-4 TH2 Series Operator Manual
5.1 ERROR SIGNAL TROUBLESHOOTING (Cont’d)
Error
code
ERROR DISPLAY ERROR CONDITION CORRECTIVE ACTION
4531
I-Mark not found 1) Distance between I-Marks is too great
(labels too long).
2) I-Mark sensor not properly calibrated.
3) Wrong media set-up; I-Mark was set as
Sensor Type but I-Mark media was not
loaded.
4) MAX FEED is set to a value shorter
than the actual label length.
To clear error: Perform corrective action
and press enter
to continue.
1) Use media according to specification.
2) Calibrate sensor.
3) Check media or media set-up.
4) Set the MAX FEED value again.
4533
Battery low 1) The battery voltage has temporarily
dropped below 14.2 volts during print-
ing.
2) “Battery empty” icon is displayed;
battery level below 14.5 volt for some
time.
To clear error: Perform corrective action
and press enter
to continue.
Note:
After “Battery low” warning is displayed, the
printer can still be used for a short time.
However, full functionality and proper behav-
ior can not be guaranteed.
1) Charge battery or change to a charged
battery.
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