Chapter 6: Product Support and Services
Requesting Support
136 Scantron
i
NSIGHT 20 Scanner
• The software you are using, the version numbers,
and any additional modules that have been
installed.
6. Be available with a phone at the scanner. This is so
that the analyst will be able to guide you through the
troubleshooting process.
Scantron Customer Support can answer your questions
about a variety of subjects, including:
• Installation and configuration
• Program features and operation
• Scanner and software troubleshooting
• Documentation and the Help system
• Fonts and graphics
• Software/hardware errors
• Laser printing forms
• ScanFlex and PrintFlex
Scantron Customer Support
Phone 1-800-338-5544 (U.S. only)
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