Seca 103 User Manual

Troubleshooting • 75
English
17-10-01-266-002a/07-2018B
11.2 Malfunctions during measurement procedure
The visual error messages in this table relate to the seca 452 interface mod-
ule. If your seca measuring device has an internal interface module, you can
find information about the visual error messages in the instructions for use of
the seca measuring device.
The messages in the display of the seca measuring device are independent of
whether the
seca 452 interface module or an internal interface module is
used.
Data is not transmitted or
transmission to EMR system
is defective
Activate seca 360° wireless function on
seca measuring device
• Deactivate
seca 360° wireless
• Observe instructions for use of seca
measuring device
Activate ultrasound length
measurement (device-dependent) on
seca measuring device
• Deactivate ultrasound length
measurement
• Observe instructions for use of seca
measuring device
Autohold deactivated on seca
measuring device
• Activate
Autohold
• Observe instructions for use of seca
measuring device
EMR system: Interface settings
implausible
• Modify interface settings
• Request support from manufacturer of
EMR system
secaconnect 103: Settings in
integration module implausible
• Modify integration module settings
• Request support from manufacturer of
EMR system
secaconnect 103: No integration
module activated or incorrect
integration module activated
• Activate compatible integration module
➔ Managing integration modules
Port in the firewall is not enabled
• ➔ Configuring the firewall
• Check settings for all firewalls in the
system
Settings in security program
implausible
• ➔ Configuring the security program
• Check settings for all security programs in
the system
After change to integration module: do
not restart connected
seca measuring
devices
Restart the service “seca 103.dll” (in
Windows
®
under “Task Manager\Services”
Problem Cause Remedy
Visual error message
seca 452
Display
seca measuring
device
Cause Remedy
Measurement
result
Measurement results ready for
data transmission
• Ask patient to leave seca measuring
device
• Wait until Workflow LED goes out
• Repeat measurement procedure
Er:8:91
No connection to the
secaconnect 103
➔ seca measuring device appears in
the Device list as Offline
Er:8:92
Barcode not detected
• Barcode mechanically damaged
• ID not present in EMR system
• Transmission error

Seca 103 Specifications

General

Brand	Seca
Model	103
Category	Measuring Instruments
Language	English