EN-44 Original User Guide | Pedelec Shimano Steps E6000 Version 1
7. Fault
7.1 Battery
Display Description Cause Remedy
5 LEDs ash quickly
after the battery button is
pressed.
a) Battery is at and is disabled.
a) If the battery is at, it will work again briey after a short recovery period, then switch o
again. It must now be charged 6.3.1 Charging a battery Page EN-41.
b) The battery is overloaded. b) If the battery is overloaded, it switches itself on again after a short rest period and can be used
again as normal.
c) The battery is too cold or too hot. c) The permissible ambient temperature during operation is between 0 and +40°C.
The rst LED ashes rapidly
after pressing the battery
button.
There is a charging fault.
Unplugthechargerfromthemainsimmediately. If the problem reoccurs, a new battery
charger is required.
No LEDs light up after
pressing the battery button.
The battery is faulty. Please contact your cycle dealer. The battery must be replaced.
The range appears too short a) The range depends on:
» Ride prole
» Assist mode
» Tyre pressure
» Riding style
» Physical condition
» Overall weight
» Outside temperatures
» Battery capacity
» The route selected
» Smartphone charging via display
a) The are many reasons why the range may seem low 5.4.1 Range Page EN-37.
b) A learning cycle has not been carried out.
Performa‘learningcycle’: A new, fullycharged battery should be run down once until the
motor assist stops and without recharging in between. In that way the battery ‘learns’ its
capacity, and the actual capacity will agree with the level indicated on the battery status
display. As soon as the battery enters Sleep mode, press the battery button for one second.
Then the learn cycle can be continued. Please perform a learn cycle every six months or
5,000 kilometres. If you do not repeat this from time to time, the actual capacity of the
battery will increasingly diverge from the value on the battery status display.
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