Siemens Hipath 5000 User Guide

Step by Step
Using team functions
154
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may
belong to a group of stations (agents), to which calls are
distributed.
An incoming call is always assigned to the agent idle the
longest.
Logging on and off at the beginning and end of your
shift
v Open the Program/Service menu Æ page 42.
Confirm.
Select and confirm the option shown
[1]
.
Confirm
or
select and confirm the option shown.
j To log on, enter your identification number ("Agent:").
Contact your service personnel to find out what it is.
Logging on and off during your shift
v Open the Program/Service menu Æ page 42.
Confirm.
Select and confirm the option shown
[1]
.
Confirm
or
select and confirm the option shown.
Destinations g
UCD g
[1] "Differing display view in a HiPath 4000 environment"
Æ page 196
Log on
Log off
Destinations g
UCD g
Not available
Available

Siemens Hipath 5000 Specifications

General

Brand	Siemens
Model	Hipath 5000
Category	Telephone
Language	English