Preface
RUGGEDCOM RX1400
Installation Guide
x Related Documents
Related Documents
Other documents that may be of interest include:
• RUGGEDCOM ROX II User Guide for the RUGGEDCOM RX1400
Accessing Documentation
The latest user documentation for RUGGEDCOM RX1400 is available online at www.siemens.com/ruggedcom. To
request or inquire about a user document, contact Siemens Customer Support.
Training
Siemens offers a wide range of educational services ranging from in-house training of standard courses on
networking, Ethernet switches and routers, to on-site customized courses tailored to the customer's needs,
experience and application.
Siemens' Educational Services team thrives on providing our customers with the essential practical skills to make
sure users have the right knowledge and expertise to understand the various technologies associated with critical
communications network infrastructure technologies.
Siemens' unique mix of IT/Telecommunications expertise combined with domain knowledge in the utility,
transportation and industrial markets, allows Siemens to provide training specific to the customer's application.
For more information about training services and course availability, visit www.siemens.com/ruggedcom or
contact a Siemens Sales representative.
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers. For technical support or general
information, contact Siemens Customer Support through any of the following methods:
Online
Visit http://www.siemens.com/automation/support-request to submit a Support Request (SR) or check on the status of an
existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center, visit http://
www.automation.siemens.com/mcms/aspa-db/en/automation-technology/Pages/default.aspx.
Mobile App
Install the Industry Online Support app by Siemens AG on any Android, Apple iOS or Windows mobile device and be able to:
• Access Siemens' extensive library of support documentation, including FAQs and manuals
• Submit SRs or check on the status of an existing SR
• Contact a local Siemens representative from Sales, Technical Support, Training, etc.
• Ask questions or share knowledge with fellow Siemens customers and the support community
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