Maintenance and care   
7.3 Spare parts and repairs 
  Comfort Panels 
182  Operating Instructions, 08/2018, A5E36770603-AC 
 
Clean screen for Touch HMI devices 
The touch screen of the HMI device can be cleaned when it is switched on and a project is 
running. An operating element must be available in the project that can be used to call the 
"clean" screen. Once the clean screen is activated, touch screen operation is locked for a 
configured period of time. The time the touch screen is locked can be set between 5 and 30 
seconds. The time remaining for the lockout is indicated by a progress bar.  
 
Note 
Unintentional responses   
When cleaning the touch screen, an unintentional response in the controller can be triggered 
by touching keys.
 
the clean screen or switch off the HMI device before you clean the touch 
screen while the system is running.
 
Cannot be operated when the clean screen is active 
When the clean screen is active, operations on the HMI device are not possible.
 
Wait for the period of the clean screen to lapse. Then you can operate the system again with 
the HMI device.
 
No clean screen with HMI devices with touch screen and function keys 
The clean screen is not available for HMI devices with touch screen and function keys. In 
this
 case, configure a screen without operating elements, for example. 
 
Spare parts and repairs 
Repairs  
In case of repair, the device must be shipped to the Return Center in Erlangen. Only repair 
by the Return Center in Erlangen is permitted. 
Depending on the work necessary to repair the device, the Center may decide to give you a 
credit. A credit is only granted when the sender ordered a new HMI device. 
The address is: 
Siemens AG 
Digital Factory Retouren-Center 
c/o Geis Service GmbH, Tor 1-4 
Kraftwerkstraße 25a 
91056 Erlangen 
Germany 
Spare parts and accessories for the HMI device can be found in section Accessories 
(Page 22). 
 
Due to the low levels of pollutants in the HMI devices described in these operating 
instructions, they can be recycled. 
Contact a certified disposal service company for electronic scrap for environmentally sound 
recycling and disposal of your old devices, and dispose of the device according to the 
relevant regulations in your country.