Technical Support
A.2 Troubleshooting
Comfort Panels
230 Operating Instructions, 08/2018, A5E36770603-AC
This section contains information on localizing and rectifying possible faults.
"System card is
missing or defective"
No system memory
Insert a system memory card. Use only the SIMATIC
System memory card
is defective.
Replace the defective system memory card with a
new SIMATIC HMI Memory Card.
To continue working without the service concept,
acknowledge the error message each time the HMI
device is started. You can use the "Do not show this
message again" option to suppress the error
message.
To reactivate the service concept, you have to insert
an intact system memory card.
"System card error" The system memory
card from a device of
a different type has
been inserted.
Replace the system memory card with the system
memory card of a device of the same type.
You can use the system memory card with the device
without using the data of the system memory card. In
this case, all the data in the
"\System Card\SIMATIC.HMI\Active" folder will be
deleted. To back up this data, activate the "Start
backup" check box and specify the storage medium.
Then click on the "Continue" button.
Application examples and FAQs
Application examples
You can find application examples on the Internet at the following address:
Application examples Comfort Panels
(https://support.industry.siemens.com/cs/ww/en/ps/14742/ae
).
Frequently asked questions on Comfort Panels are available on the Internet at the following
address:
FAQs Comfort Panels (https://support.industry.siemens.com/cs/ww/en/ps/14742/faq
).