Service and maintenance
8.4 Application-specific data
SITRANS FUS080 transmitter
Operating Instructions, 07/2012, A5E03059912-02
53
8.4 Application-specific data
In case the device needs service, the technical support team will typically request
information about the application and the flowmeter.
● Prepare a sketch of the installation / application.
● Prepare a qualification certificate
– Open SIMATIC PDM.
– Select "Device" → "Qualification Certificate" and download certificate as a Word file.
– Fill in required information.
See example of qualification certificate in "Qualification certificate" (Page 65).
8.5 Return procedures
Enclose the delivery note, the cover note for return delivery together with the declaration of
decontamination form on the outside of the package in a well-fastened clear document
pouch.
Required forms
● Delivery Note
●
Cover Note for Return Delivery with the following information
Return delivery form (
http://support.automation.siemens.com/WW/view/en/16604370
)
– product (ordering number)
– number of devices or spare parts returned
– reason for the return
●
Declaration of Decontamination
Decontamination declaration
(
http://pia.khe.siemens.com/efiles/feldg/files
/Service/declaration_of_decontamination_en.
pdf)
With this declaration you certify
that the returned products/spare parts have been
carefully cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-
damaging products, clean the device before return by rinsing or neutralizing. Ensure that
all cavities are free from dangerous substances. Then, double-check the device to ensure
the cleaning is completed.
We will not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination will be cleaned professionally at your expense before
further proceeding.
To Next Page
Loading...
