Sirona teneo - Malfunctions and Remote Diagnosis; Error Message Reference

65 48 510 D3509
D3509.201.03.03.23 10.2016
263
Sirona Dental Systems GmbH 7Malfunctions
Operating Instructions (USA) TENEO 7.1Error messages
7
Malfunctions
7.1
Error messages
Any error states of the dental treatment unit that cannot be immediately
recognized by the user and must nevertheless be corrected are displayed
on the touchscreen. If an error state exists, this is indicated by a warning
triangle A in the status line of the touchscreen.
➢ Touch the warning triangle A in the status bar of the touchscreen.
 The error code(s) is(/are) displayed.
The error codes have the following meaning:
Error table, without HF surgery
Code Error Description Measure
10 Flow rate of the SPRAYVIT
M on dentist element too
low
The water flow rate is below the limit.
The heater of the SPRAYVIT M is no
longer heated to prevent scalding by
overheated water.
Clean the outlet nozzle of the
SPRAYVIT M, see the "SPRAYVIT M
operating instructions and perform
the flow test, see "Checking the flow
rate on the SPRAYVIT M
multifunctional syringe".
11 Flow rate of SPRAYVIT M
on assistant element too
low
12 Tumbler temperature fuse
defective
The temperature fuse was blown by
overheating. The water in the tumbler
filling unit is no longer heated.
Inform your service technician.
13 Battery of wireless foot
control empty
Operation of the dental treatment unit
no longer possible due to fully
depleted battery.
See "Changing the battery of the
wireless foot control" [ → 245].
14 Consumption of waterline
treatment solution too low
The tank for waterline treatment
solution was not emptied since its last
filling even though many disinfection
cycles were performed.
Inform your service technician
15 Water feed too low The maximum filling time for the
mixing tank is exceeded.
Change the water filter, see
“Changing the water and air filters”
[ → 236].
Check the water pressure of the
drinking water supply.
16 Hydrocolloid flow rate It was detected via the water pump
that the flow rate of the hydrocolloid is
too low.
Check the hydrocolloid hoses for
clogging.
17 Emergency pump operation Malfunctioning of pump sensors in the
water unit.
Inform your service technician.
18 Chair movement outside of
the permissible movement
limits or chair drive position
not plausible
If the chair is located outside of the
permissible movement limits or the
position is not plausible, the chair
stops moving.
Inform your service technician.