14 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We require
the following information in order to provide you with the necessary assistance:
• Serial number and software package of the SunnyHomeManager
• Manufacturer, serial number and firmware version of the radio-controlled socket
• Name of the SunnyHomeManager system
• Type of energy meters
• Type of optical probes
If you encounter technical problems with Plugwise radio-controlled sockets used in the Sunny Home
Manager system, please contact the SMA Service Line.
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
SMA Online Service Center:
www.SMA-Service.com
Sunny Boy, Sunny Mini Central,
SunnyTripower:
+495619522‑1499
Monitoring Systems (Kommunika-
tionsprodukte):
+495619522‑2499
Fuel Save Controller (PV-Diesel-
Hybridsysteme):
+495619522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup, Hydro Boy:
+495619522-399
Sunny Central:
+495619522-299
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+3215286 730
Česko
Magyarország
Slovensko
SMA Service Partner TERMS
a.s.
+420 387 6 85 111
Polska SMA Polska
+48122830666
France SMA France S.A.S.
Lyon
+33 472 22 97 00
Ελλάδα
Κύπρος
SMA Hellas AE
Αθήνα
+30 210 9856666
España
Portugal
SMA Ibérica Tecnología Solar,
S.L.U.
Barcelona
+34935635099
United King-
dom
SMA Solar UK Ltd.
Milton Keynes
+441908304899
Bulgaria
Italia
România
SMA Italia S.r.l.
Milano
+39028934-7299
14 Contact
SMA Solar Technology AG
Installation ManualHoMan-IA-en-2086