Appendix A Adjusting settings
smarttech.com/kb/171414 69
Option Values Function Notes User or system
setting
Diagnostics
Factory Reset [N/A] Resets all options to their default
values.
Only
administrators
should reset the
display.
[N/A]
Save Log File to a USB
key
[N/A] Copy diagnostic logs to a USB drive. [N/A] [N/A]
Submit Log file to SMART [N/A] Send diagnostic logs to SMART. [N/A] [N/A]
Improve the Experience On
Off
Sends usage statistics and error
reports to SMART.
[N/A] User
Support ID [Support ID] Shows the support ID associated
with the display.
Enable this
option only on
the advice of
SMART Support,
and only in
combination with
the board’s
Support ID.
[N/A]
Logging Service [Languages] Sets the language for the settings
menu.
[N/A] User
Enable Logging Service On
Off
Enables or disables saving logs to a
USB drive
This option
allows the
temporary iQ
system log files to
survive a system
restart, at the
cost of some
device storage
space.
System
Log Levels [N/A] [N/A] [N/A] [N/A]
Log Level RAW On
Off
Advanced logging options to be set
under the direction of SMART
Support
[N/A] System
Log Level SPM On
Off
Advanced logging options to be set
under the direction of SMART
Support
[N/A] System
Log Level RATP On
Off
Advanced logging options to be set
under the direction of SMART
Support
[N/A] System
Log Level SEP On
Off
Advanced logging options to be set
under the direction of SMART
Support
[N/A] System
Log Level EXT On
Off
Advanced logging options to be set
under the direction of SMART
Support
[N/A] System
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