smarttech.com/kb/171414 6
Contents
Important information 3
Chapter 1 Welcome 8
About this guide 9
About the display 9
Identifying your specific model 16
Accessories 18
More information 19
Chapter 2 Installing the display 20
Moving the display to the installation site 20
Installing the display on a wall 22
Installing the display on a stand 27
Connecting to a network 28
Connecting power and turning on the display for the first time 29
About energy saving modes 30
Chapter 3 Connecting computers and other devices 31
Installing SMART software 31
Connecting room computers and guest laptops 33
Connecting a SMART OPS PC module 36
Connecting other devices 36
Connector diagrams 40
Chapter 4 Maintaining the display 45
Turning off, turning on, and resetting the display 45
Cleaning and maintaining hardware 46
Updating system software 50
Chapter 5 Troubleshooting 51
The display isn’t turning on 51
The display is turning on when it shouldn’t 52
The screen is blank or there’s a problem with the image on the screen 52
There’s no sound or there’s a problem with the sound 54
Touch isn’t working as expected 55
The pens and erasers aren’t working as expected 55
iQ apps aren’t working as expected 56
SMART software on connected computers isn’t working as expected 57
The SMART OPS PC module isn’t working as expected 57
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