SMART Board 6000S Series Installation And Maintenance Guide

Appendix D Managing SMARTBoard 6000S (C)or 6000S series displays using RS-232
smarttech.com/kb/171414 91
Serial number commands
Get command Response
get serialnum serialnum=[Value]
Where [Value] is the serial number.
Note
If multiple displays are connected, the response includes the
serial numbers for all displays separated by commas.
Part number commands
Get command Response
get partnum partnum=[Value]
Where [Value] is the part number, including the revision.
Note
If multiple displays are connected, the response includes the
part numbers for all displays separated by commas.
Resolving issues with managing the display using
RS-232
The following table presents common issues with managing the display using RS-232 and explains how
to resolve them:
Symptom Troubleshooting steps
Managing the display using RS-232
isn’t working as expected.
l
Make sure all the cable connections are secure.
l
Restart the display and the remote management system.
See Turning off, turning on, and resetting the display on page45.
l
Configure the serial interface settings in your RS-232 terminal application.
See Configuring the computer’s serial interface settings on page84.
You’re experiencing other issues
with managing the display using RS-
232, or the previous steps don’t
resolve the issue.
See Chapter 5 Troubleshooting on page51.

SMART Board 6000S Series Specifications

General

Resolution	4K UHD (3840 x 2160)
Screen Sizes	65", 75", 86"
Aspect Ratio	16:9
Touch Points	20
Brightness	350 cd/m²
Contrast Ratio	4000:1
Response Time	8 ms
Wall Mountable	Yes
Connectivity	HDMI, USB, VGA, DisplayPort
Operating System	Android