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SMART Board GX Series Installation And Maintenance Guide
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Chapter
3
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47
Table of Contents
Table of Contents
7
Default Chapter
3
Important Information
3
Table of Contents
7
Chapter 1: Welcome
9
About this Guide
9
About the Display
10
Touch
10
Display
10
Mounting Hardware
11
Front Control Panel
11
Remote Control and Infrared Sensor
11
Ambient Light Sensor
11
Power Status
11
Writing, Drawing, and Erasing
12
Audio
12
Network Connectivity
12
Front Connector Panel
12
Room Computers and Guest Laptops
12
Identifying Your Specific Model
13
Tools and Features
13
Accessory Slot
13
Accessories
14
SMART OPS PC Module
14
Stands
14
More Information
15
USB Extenders
15
Installing the Display
16
Chapter 2: Installing the Display
16
Moving the Display to the Installation Site
16
Using Transportation Aides
17
Accommodating Doorways, Hallways, and Elevators
17
Installing the Display on a Wall
18
Dealing with Cracked, Chipped, or Shattered Glass
18
Saving the Original Packaging
18
Choosing a Location
19
Choosing a Height
21
Assessing the Wall
21
Selecting Mounting Hardware
22
Selecting a Wall Mount
22
Mounting the Display
22
Installing the Display on a Stand
23
Using SMART Mobile Stands
23
Using a Third-Party Stand
23
Connecting Power and Turning on the Display for the First Time
24
Connecting to a Network
25
Configuring Network Settings
26
Connecting to a Network
27
Connecting the Display to a Network
27
Connecting Computers and Other Devices
30
Chapter 3: Connecting Computers and Other Devices
30
Installing SMART Software
31
Connecting Room Computers and Guest Laptops
31
Viewing a Connected Computer or Other Device's Input
37
Setting a Connected Computer's Resolution and Refresh Rate
38
Using Recommended Cables
39
Connecting a SMART OPS PC Module
40
Connecting Other Devices
40
Sharing USB Type-B Receptacles
40
Connecting USB Drives, Peripherals, and Other Devices
41
Connecting an External Display
42
Connecting an External Audio System
43
Connecting Analog Video Inputs and Outputs
45
Connecting Room Control Systems
47
Connector Diagrams
49
Side and Bottom Connector Panels
49
Front Connector Panel
51
Maintaining the Display
53
Chapter 4: Maintaining the Display
53
Turning the Display on or off
53
Cleaning and Maintaining the Display
54
Checking the Display Installation
54
Cleaning the Screen
55
Cleaning the Touch Sensors
55
Maintaining Ventilation
56
Preventing Condensation
56
Replacing the Pens
56
Removing and Transporting the Display
57
Updating System Firmware
58
Applying a Firmware Update
58
Updating System Firmware Manually
58
Chapter 5: Troubleshooting the Display
60
Resolving General Issues
60
The Display Isn't Turning on
61
The Display Is Turning off When It Shouldn't
62
The Screen Is Blank or There's a Problem with the Image on the Screen
62
There's no Sound or There's a Problem with the Sound
65
Touch Isn't Working as Expected
66
The Pens Aren't Working as Expected
67
SMART Software on Connected Computers Isn't Working as Expected
67
The SMART OPS PC Module Isn't Working as Expected
68
Contacting Your Reseller for Additional Support
68
Chapter 6: Troubleshooting Tools and Apps
70
Resolving Issues with Whiteboard
70
Resolving Issues with Browser
71
Resolving Issues with Eshare
71
Resolving Issues with Imirror
72
Resolving Issues with File Manager
73
Appendix A: Adjusting Display Settings
74
Accessing the Display's Settings
74
Exiting the Display's Settings
75
Network Settings
75
Date, Time, and Language Settings
76
System Settings and Apps
77
Lock Control
79
Power Settings
80
About
81
Appendix B: Adjusting Source, Image Mode, Audio Mode, and Menu Settings
82
Opening the Display's Source, Image Mode, Audio Mode and Menu Settings
82
Exiting the Display's Source, Image Mode, Audio Mode, and Menu Settings
82
Source Settings
83
Image, Audio, and Menu Setting
84
Managing the Display Using Rs-232
87
Appendix C: Managing the Display Using RS-232
87
Enabling Room Control on the Display
88
Configuring the Computer's Serial Interface Settings
88
Commands and Responses
89
Power States
91
Commands
92
Appendix D: Enrolling the Display in SMART Remote Management
95
Appendix E: Hardware Environmental Compliance
96
Waste Electrical and Electronic Equipment (WEEE)
96
Batteries
96
More Information
96
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SMART Board GX Series Specifications
General
Brand
SMART
Model
Board GX Series
Category
Monitor
Language
English
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