smarttech.com/kb/171744 7
Contents
Important information 3
Chapter 1: Welcome 9
About this guide 9
About the display 10
Identifying your specific model 13
Accessories 14
More information 15
Chapter 2: Installing the display 16
Moving the display to the installation site 16
Installing the display on a wall 18
Installing the display on a stand 23
Connecting power and turning on the display for the first time 24
Connecting to a network 25
Chapter 3: Connecting computers and other devices 30
Installing SMART software 31
Connecting room computers and guest laptops 31
Connecting a SMART OPS PC module 40
Connecting other devices 40
Connector diagrams 49
Chapter 4: Maintaining the display 53
Turning the display on or off 53
Cleaning and maintaining the display 54
Updating system firmware 58
Chapter 5: Troubleshooting the display 60
Resolving general issues 60
The display isn’t turning on 61
The display is turning off when it shouldn’t 62
The screen is blank or there’s a problem with the image on the screen 62
There’s no sound or there’s a problem with the sound 65
Touch isn’t working as expected 66
The pens aren’t working as expected 67
SMART software on connected computers isn’t working as expected 67
The SMART OPS PC module isn’t working as expected 68
Contacting your reseller for additional support 68
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