ModelName: Falcon_E
PartNumber: 4-164-613-11
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129
Troubleshooting
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Messages
Follow the instructions below if a message appears in the display.
[Cannot play; file format is not supported.]
Yo
u are trying to play a file that cannot be played on the player.
Yo
u cannot play a song in an unsupported format file (
p. 160).
[Cannot play; license has expired.]
The p
layback limitation period of the song has expired.
Up
date the license information of songs using the software used for transferring.
[Delete failed.]
Yo
u attempted to delete a video but the player failed to delete it.
De
lete the video by using Content Transfer or Windows Explorer.
[Do not disconnect.]
The p
layer is connected to a computer or other external devices to transfer data.
This i
s not an error message. Do not disconnect the USB cable until transferring
completes.
[Firmware update failed.]
Up
dating the firmware failed to complete.
Fo
llow the instructions displayed on your computer to retry updating the
firmware.
[LOW BATTERY. Please Charge.]
The p
layer’s battery is running low.
Ch
arge the battery (
p. 19).
[Noise Canceling unavailable. Unable to execute.]
[NC M
odes] is unavailable because the usage environment does not meet the
requirement for this function.
Ma
ke sure that [Noise Canceling: On/Off] is set to [On] (
p. 95), and the
supplied headphones are used.
Continued
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