Installation and Reference Manual
Platform Overview
Installation and Reference Manual v3.2/0410/6 13
• A 5100 Call Server provides up to 16 simultaneous connections, 4 of which are licensed on shipment,
and 1500 hours of message storage
• A 5108 Call Server provides up to 8 simultaneous connections, 2 of which are licensed on shipment,
and 500 hours of message storage
• A 4100 Call Server provides up to 8 simultaneous connections and 30 hours of message storage
• A 4140 Remote Call Server provides up to 4 simultaneous connections and 10 hours of message
storage
This voicemail and Auto-Attendant application can also be run on a standalone Linux PC or Mac PC where
more simultaneous connections or greater storage capacity is required.
A MessageBox licence is required for each User and Department requiring a voicemail facility.
A Voice Processing Port licence is required for each additional simultaneous connection.
Please refer to the Working with Voicemail section from page 187 for further details.
Enhanced Speech Processing (ESP)
Enhanced Speech Processing is SpliceCom’s advanced multi-layer auto-attendant and Interactive Voice
Response (IVR) system for
imiser. Licensed on a per-port basis ESP utilises standards based VoiceXML
to deliver great flexibility and interoperability for voice processing requirements. ESP allows you to
answer calls, play files, collect DTMF digits, record files and transfer calls. Features and functionality
supported by ESP include;
• Multi-Layer Auto Attendant
• Dial-by Extension
• Voice Forms (DTMF digit and spoken response capture)
• Text-To-Speech (TTS) Conversion
• Reminder/Wake-Up/Alarm Calls
• IMAP Unified Messaging
• Spoken Email Collection & Reply
• Queue Buster
• Call Back When Free
For further information please refer to the Introduction to ESP document available within the Partner area
of the SpliceCom website.
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