Installation and Reference Manual
Introduction
Installation and Reference Manual v3.2/0410/6 1
The
imiser business telephony system from SpliceCom provides a breakthrough in integrated voice
communications. Developed from state of the art technology it delivers real life benefits associated with
many traditionally separate components in one single, seamless system, currently supporting 4 to 10,000
IP or analogue extensions. When used in conjunction with SpliceCom’s broad range of Proactive
Communication Station (PCS) phones or applications,
imiser allows businesses to converge their
telephone system with their core business applications, so ensuring that the right information can be
delivered to the desktops of the right people at the right time.
Through the use of an innovative architecture,
imiser eliminates the physical and geographical
limitations of traditional telephone systems, allowing great savings to be made on administration,
management and infrastructure costs, through the unification of resource. This approach allows all
businesses, irrespective of size, to benefit from extended communications, and more importantly
protects their initial investment by growing with the business as the need for communication scales and
becomes ever more demanding.
Embracing open standards wherever they exist,
imiser utilises a Linux operating system and IP
communications as its core. This allows it to be deployed as a simple PBX with sophisticated, yet easy to
use call handling facilities. Alternatively,
imiser can be used to deliver voice as just another
application – albeit a very business critical one – in a fully converged IP network. In the latter case,
imiser’s modular components can be distributed throughout a building, spread across a campus or
even located in different locations, yet still operate and be managed as a single integrated system. With
its ability to integrate seamlessly with multiple applications, independent of platform or location,
imiser delivers the blueprint for business telephony in the 21
st
Century.
The purpose of this manual is to give a step by step guide on how to install, configure and troubleshoot a
imiser system. The manual starts with a feature guide of each element of a system together with an
understanding of the architecture used and finishes with a complete listing of each configuration field
and its function together with in-depth technical data.
Please note that where the phrase “Call Server” is used this refers to the 5100 Call Server, the 5108 Call
Server, the 4100 Call Server and the 4140 Remote Call Server unless specified.