Splicecom Maximiser - PHP Utility Pages; System Access

Installation and Reference Manual
Maintenance & Troubleshooting
Installation and Reference Manual v3.2/0410/6 251
also useful for quickly viewing which physical analogue port or PCS a User is assigned to and ensuring
that the port or PCS has not been assigned to more than one User. Please refer to the relevant sections
in this manual for further information.
User Status
Where multiple Call Servers are being run on one system the User Status facility will verify to which Call
Server Users are registered. For further information on working with multiple Call Servers please refer to
page 72.
Voicemail GUIDs
Each User, Department and Company is identified on the database by a GUID (Global Unique Identifier)
and this facility will display a list of these GUIDs. These can then be used to identify the relevant
voicemail folder on the voicemail server. Please refer to page 237 for further details.
PHP Utility Pages
Various utility pages to help with the maintenance of the system, such as licence status, time plan status,
move Users’ location etc, are available by opening:
http://<ip address of call server>/manager/custom0.php
eg http://192.168.0.1/manager/custom0.php
System Access
When maintaining and troubleshooting the maximiser system you may need Root, Admin, Voice or Web
access to the Call Server.
System Passwords
This access to the system is password protected and the default password for each is password . It is
highly recommended that these passwords are changed as follows to ensure the security of the system.
Changing the Password for Root access
1 In Manager, select System
2 In the Diagnostic Engineering Password field enter the password required
3 Select Update or Apply when ready.
Root access is required when Telnet is used to access the root directory on the call server as explained on
page 252.
Change the Password for Admin and Voice access
1 In Manager, select System
2 In the Maintainer Password field enter the password required
3 Select Update or Apply when ready.
Admin access is required when using FTP to access the ftp directory on the call server as explained on
page 252.