Splicecom Maximiser - Working with Voicemail

Installation and Reference Manual
Working with Voicemail
Installation and Reference Manual v3.2/0410/6 187
Working with Voicemail
Embedded voicemail
Embedded voicemail is run from a 5100 Call Server, 5108 Call Server, 4100 Call Server or 4140 Remote Call
Server and provides standard voicemail and auto attendant facilities. All configuration is performed via
Manager.
• A 5100 Call Server provides up to 16 simultaneous connections, 4 of which are licensed on shipment,
and 1500 hours of message storage
• A 5108 Call Server provides up to 8 simultaneous connections, 2 of which are licensed on shipment,
and 500 hours of message storage
• A 4100 Call Server provides up to 8 simultaneous connections and 30 hours of message storage
• A 4140 Remote Call Server provides up to 4 simultaneous connections and 10 hours of message
storage
Voicemail messages are stored on the internal hard disk and require 0.5 MB of disk space for each 1
minute of message.
Voice Processing Application
The voicemail and auto-attendant application can also be run on a standalone Linux PC or server. This is
primarily for scenarios where more than 16 concurrent channels are required and/or greater storage
capacity is required. A Voice Processing Port licence is required to support this facility, one licence per
port required. Therefore, for example, if 24 concurrent Voice Processing ports are required, 24 x Voice
Processing Port licences must be purchased. Please refer to the Installing Licences section from page 35
for further information.
When running on a networked Linux PC or Server, the
max
imiser Voice Processing application has been
tested running up to 120 concurrent voicemail ports when hosted on an HP 2.8 GHz Pentium 4 PC
running 512 MB of memory.
Please note that the maximiser Voice Processing application is responsible for running the following;
• Voicemail
• Auto Attendant
• IVR (ESP)
• Call Recording
• Meet Me Conferencing
• Queue Entry & In-Queue Announcements
• Music-on-Hold
As such, all these tasks will dynamically consume Voice Processing channels. Please take this into account
when planning capacity for your requirements.
Please refer to the “Linux for
max
imiser – An Introduction” document for installation instructions. This is
available within the Partner area of the SpliceCom website.