Splicecom Maximiser - Navigating Voicemail Messages; Voicemail Navigation Chart; Forwarding Options; Configuration Options

Installation and Reference Manual
Contents
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Installation and Reference Manual v3.2/0410/6
Leaving a Message ..................................................................................................................................... 192
Accessing Voicemail ................................................................................................................................... 193
Remote Access to Voicemail ...................................................................................................................... 202
Setting up Voicemail Email ......................................................................................................................... 207
Setting up SMS Alerts ................................................................................................................................. 209
Using voicemail with a Paging Port ........................................................................................................... 209
Voicemail for a Department ....................................................................................................................... 209
Creating an Auto Attendant ....................................................................................................................... 222
Creating VXML Scripts ................................................................................................................................. 225
Call Recording ............................................................................................................................................. 232
Maintaining and Troubleshooting Voicemail ............................................................................................ 237
Importing and Exporting the Configuration .................................................................................................. 240
Data Routing ................................................................................................................................................... 247
Creating a WAN Link ................................................................................................................................... 247
Setting up IP Routes ................................................................................................................................... 248
Setting up PPP ............................................................................................................................................. 248
Setting up Bandwidth on Demand (BOD) ................................................................................................ 249
Maintenance & Troubleshooting ................................................................................................................... 250
Utilities ........................................................................................................................................................ 250
PHP Utility Pages ......................................................................................................................................... 251
System Access ............................................................................................................................................. 251
Reset Switch ................................................................................................................................................ 253
Powering down a Call Server ..................................................................................................................... 255
Rebooting a module .................................................................................................................................. 255
Backing up the Database ........................................................................................................................... 255
Upgrading the System ................................................................................................................................ 258
Initial Configuration Boot Menu ................................................................................................................ 267
Accessing the log files ................................................................................................................................ 268
Using Setnet ............................................................................................................................................... 269
Using Telnet ................................................................................................................................................ 270
Field Descriptions ............................................................................................................................................ 272
Manage Company ...................................................................................................................................... 272
Users ........................................................................................................................................................... 272
Departments ............................................................................................................................................... 282
Groups ......................................................................................................................................................... 288
Time Plans ................................................................................................................................................... 289
Contacts ...................................................................................................................................................... 290
Meet Me Conference ................................................................................................................................. 292
Dial Plans ..................................................................................................................................................... 293
Companies .................................................................................................................................................. 299
Trunks .......................................................................................................................................................... 300
Trunk Groups .............................................................................................................................................. 304
DDI Plans ..................................................................................................................................................... 304
LCR Plans ..................................................................................................................................................... 305
Voicemail Ports ........................................................................................................................................... 305
Music Channels .......................................................................................................................................... 307
Events .......................................................................................................................................................... 308
VXML Scripts ................................................................................................................................................ 308
Auto Attendant ........................................................................................................................................... 310
Modules ...................................................................................................................................................... 310
Phones ........................................................................................................................................................ 316