13 Maintenance
As a guideline, we recommend that annual maintenance is carried out by our qualified service en-
gineers. Please consult our service centre.
If the bed is cleaned in an automatic washing system, it may be necessary to carry out inspections
and servicing more frequently, depending on the intensity and number of washing procedures. We
recommend in any case that the bed is serviced once a year. If cleaning is carried out frequently in
an automatic washing system, servicing must be carried out at more frequent intervals and inspec-
tions and maintenance after every 25 cleaning cycles.
13.1 Service Address
To order replacement parts in Germany, and for any servicing requirements or other questions,
please contact our service centre:
Stiegelmeyer GmbH & Co. KG
Ackerstrasse 42, 32051 Herford, Germany
Phone: +49 (0) 5221 185-777
Fax: +49 (0) 5221 185-219
Email: servicezentrum@stiegelmeyer.de
Internet: www.stiegelmeyer.com
Customers outside Germany can contact our distribution companies in their respective country if
they have any questions. Contact details can be found on our website.
13.2 Safety Information on Maintenance
Damage, defects and wear resulting from improper operation and after long-term use cannot be
ruled out. These deficiencies can cause hazards if they are not recognised and corrected immedi-
ately.
Before carrying out any maintenance work, please bear in mind that, in order to make any adjust-
ments, the bed must be connected to the mains supply. Remember to disconnect the mains plug
from the mains socket when maintenance work is finished. In addition, switch off all the actuators
using the locking box.
Set the bed to the desired position for maintenance, and unplug the mains cable from the socket
before beginning any maintenance work.
If any damage or malfunction is suspected, take the bed out of service at once until it has been re-
paired or the damaged component has been replaced!
Beds from the Deka range must not be modified without authorisation by the manufacturer.
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