What’s in this guide? Getting started Making calls Using the phone book In-call features Video conferencing
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D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009
Making calls
Transferring calls …
D
uring a call you may transfer the
other party to a third party and
disconnect yourself from the call.
Call transfer comes in two flavors:
Consultative transfer. (This page)
takes place when you have called two
parties at the same time (as discussed
on the previous page) and decide that
you want to connect the two, while at
the same time disconnecting yourself.
Unattended transfer. (Next page) This
takes place when you transfer a call to
someone else without already being in
a video call with that party. Observe that
unattended call transfer only works on
non-MultiSite systems. Furthermore the
feature applies to SIP calls only!
If you are in doubt whether your system
is a non-MultiSite system or you have
questions about SIP calls, contact your
system administrator.
Consultative transferring of calls
Non-MultiSite systems only!
Assume that you are already connected to
two others at the same time—similar to
what is outlined on the previous page.
One or both of these may have called you.
There is no requirement that any of the calls
must have been initiated by you.
To connect the two parties together and
thereby disconnecting yourself, press the
OK key on the remote control to display
the Call menu (which now will have a
slightly different look), navigate down to the
Transfer icon, and press the OK key again.