Technicolor COM3000 User Manual

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Dest_Port_Number - This field represents the destination port of the IP address you wish to
stream to.
Protocol_Type - This field is used to control whether the COM51 streams the data in UDP
or RTP packet structures. The default value is UDP.
Channel_Object_ID - This field is the data that the COM51 uses for tuning purposes.
➢ It will be automatically filled in when a valid AT&T / DIRECTV channel number is entered in
the “Major_Number” field.
➢ Before the card has been successfully tuned, the default value is 0.
Major_Number - This field is equivalent to the AT&T / DIRECTV channel number you
tune to on a typical AT&T / DIRECTV tuner.
The default value is 0.
Minor_Number - This field is automatically filled in by the COM51 card, with a default
value of 65535.
➢ If the AT&T / DIRECTV channel has a minor channel number then the Minor_Number value
must be entered.
➢ Many AT&T / DIRECTV channels have both high-definition and standard-definition channels
with the same Major and Minor numbers. The COM51 will default to the high-definition
channels when tuned from this field. To set the standard-definition channels instead, add
100000 to the Minor_Number. In most cases, this would cause the Minor_Number to be
165535 if the standard-definition channel is desired.
High-definition Minor_Number (default)
Standard-definition Minor_Number (add 100000)

Technicolor COM3000 Specifications

General

Manufacturer	Technicolor
Model	COM3000
Video Output	HDMI
Resolution	Up to 1080p
HD Capable	Yes
Ethernet Port	Yes
USB Ports	1
Audio Output	HDMI

Summary

COM3000 Product Description

Additional Features of COM3000

Highlights optional capabilities and advanced features of the COM3000 system.

Mechanical Overview of COM3000 System

COM400 Chassis Details

Provides a front and rear view of the COM400 chassis, detailing its specifications and ports.

COM51 Card Overview

QAM20 Modulator

Training and Support for Installers

Pre-Installation Site Requirements

Installation Guidelines for COM3000

AT&T / DIRECTV Activation

Getting Started with COM3000

Assembly of QAM20 and COM51 Cards

COM400 Chassis Management

Accessing the COM400 User Interface

Guides users on how to determine and access the COM400 chassis IP address for its interface.

Setting a Password for COM400

COM400 Software Version Check

COM400 Software Update Procedure

Provides instructions for upgrading the COM400 chassis software via the web interface.

The COM3000 Web Interface

User Passwords for COM51 Interface

COM51 Tuner Licensing

Overview Page of COM3000

QAM Summary Details

Channel Tuning Options

Discover Page Functionality

Advanced Edit Features

The Basic Channel Tune Screen

Introduces the Channel Tune screen for tuning AT&T/DIRECTV channels with Pro:Idiom encryption.

Advanced Tune Parameters

Allows modification of main tuning parameters for a channel, accessed via an Advanced Edit hyperlink.

Informational Status of COM51 Card

COM51 Software Reset

COM51 File Transfer Utility

COM51 User Configuration Options

Allows customization of COM51 card features like IP settings, Syslog server, and tuner count.

Pairing Info for COM3000 System

Tune All Functionality

SysInfo for COM51 Cards

HealthInfo for COM3000 System

EPG Functionality

Syslog System Log

EPG Overview and Setup

Getting Started with EPG Configuration

EPG Customization and Channel Mapping

Explains how to customize the EPG to match property lineups and insert PSIP data.

EPG Editing Example

Welcome Screen Management

Welcome Screen Image Creation

Uploading Welcome Screens to COM3000

QAM20 Output Channel Setup

Accessing the QAM Page

Checking QAM Software Version and License Count

Guides on verifying QAM software version and ensuring license count correctness.

Setting QAM Output Channels

Explains how to assign QAM output channels in low and high group ranges.

Setting Unique RF Output to a QAM

Describes how to assign a unique RF output to an individual QAM by setting Index, Freq, and Count.

Setting Unique Outputs to a Group of QAMs

Explains setting a group of QAMs to unique output channels by specifying the first QAM, channel number, and count.

Troubleshooting COM3000 Systems

Software Version Verification

Verify RF Signal Quality

Details verifying satellite signal passes EIV checks and testing picture quality from QAM output.

COM51 Reset Button Functions

Explains the three purposes of the COM51 reset button: reset, factory reset, and factory reset with recovery.

Troubleshooting Common Problems

Lists common problems related to RF signal conditions or loose connections and initial checks.

Features and Licensing for COM51

Explains COM51 licensing requirements for signal streaming and symptoms of missing IP licenses.

Preventing Pro:Idiom Key Loss

Syslog Server Setup