Third Dimension GapGun Pro - Operating System Update Process Completion; Finalizing OS Update and Troubleshooting

© Third Dimension Confidential Document D13-1604-GGUSER-EN-3.4
V7.6
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 Select the folder containing the operating
system that you want to send to the
GapGun.
 Identify the correct folder by selecting the
nk.bin file from the unpacked OS kit.
 The Local Area Connection (or whatever
your wired connection is called) should be
marked as Up and have a green tick next to it.
This shows that the network between the
GapGun and the PC is running.
 After a short time, the program should receive a
DHCP request from the GapGun and offer a suit-
able IP address. It should receive a BOOTME re-
quest and then the Install button should appear
next to the internal name of the GapGun. Click
the Install button to start the update process.
 The program will download three files, after each file is received the GapGun will reboot unless the Docking
Station is unpowered when the GapGun must be manually restarted:
ebootnd.bin
xldrnand.bin
nk.bin
 KEEP THE TRIGGER PRESSED
THROUGHOUT THE PROCESS
 When the GapGun finally reboots into the Works Order screen, Press the Context but-
ton and select Status Report. The version string should show the updated OS version
number.
If the Local Area Connection entry does not show a green tick .
 Check that the GapGun is properly mounted and turned on.
 Check that the network cable is plugged in properly. You may want to replace it with a
known working cable.
 Check that the network adapter is enabled on the PC.
 Check that the firewall has been opened so that GapGunOsUpdate.exe has access to Private and Public connec-
tions.
If the Local Area Connection entry does not show a green tick .
 Check that the GapGun is properly mounted and turned on.
 Check that the network cable is plugged in properly. You may want to replace it with a known working cable.
 Check that the network adapter is enabled on the PC.
 Check that the firewall has been opened so that GapGunOsUpdate.exe has access to Private and Public connec-
tions.
If the GapGun keeps booting into the Works Order screen.
 Remove the head sensor from the GapGun.
 Hold the trigger down and then restart the GapGun by pressing the power switch.
If the process stalls between downloads.
 Do a hard reboot by holding the power button on the GapGun for 10 seconds – hold the trigger down so that
the GapGun boots into the update mode.
 Disconnect the PC from any networks and connect to the Docking Station directly before running the program.
It is not advised to run the Updater through an office network.
 Click on the Show button to display logging information which may help in diagnosing the problem.