TiVo Stream - Tivo Stream and the Tivo Service; Tivo Stream Service Life Cycle

TiVo Stream and the TiVo Service
TiVo Stream Operator’s Guide v1.0 • TiVo
®
Proprietary and Confidential 7
TiVo Stream and the TiVo Service
The Operator can associate a TiVo Stream with a customer account and activate or deactivate an
account with the same systems that exist for DVRs today.
TiVo Stream calls into the TiVo Service for the following:
 Firmware updates
 Service State changes
 Sharing Certificates
 Media Access Key (MAK)
 Secure HLS Data
 HTTPS Certificate
 TiVo groups
 Uploading logs
TiVo Stream service life cycle
TiVo Stream has service states like every other TiVo box (see Figure 1–3). For service state changes
to be updated, a connection to the TiVo Service is required. If a TiVo Stream does not call into the
TiVo Service for more than 30 days, the device’s certificates expire and TiVo Stream ceases to
function.
Figure 1–3: TiVo service states
The TiVo service states are described as follows:
 Service State 22 Grace Period: TiVo Streams are shipped to Operators in this service
state. When boxes are returned from the customer, Operators can send a web service API
serviceReset to put a TiVo box into this service state for restaging purposes (process to be
defined in a later release).