8
© 2013-2017 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
8 - 17
8.3.3 Paper transport jam
[E210] Paper fed from the l2nd drawer not reaching the registration sensor
[E300] Paper fed from the PFP upper drawer not reaching the registration sensor
[E330] Paper fed from the PFP lower drawer not reaching the registration sensor
Classification Error content
Paper transport jam Paper not reaching the registration sensor
Proce
dure
Check item Result Measure
Next
Step
1
Open the Automatic
duplexing unit. Is there
paper in front of the
registration sensor?
Yes Remove the paper.
No
2
2
Is the registration sensor
working?
(Perform the input check
in the test mode: 03-[A]/
[A])
Yes
3
No • Check if the connector of the registration
sensor is disconnected.
• Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN22
23LA/23LM/28LM/23HA/28HA: CN14
• Check if the connector pins are
disconnected and the harnesses are open
circuited
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the registration sensor.
• Replace the MAIN board.
3
Are the (high-speed/low-
speed) clutches working?
(Perform the output check
in the test mode: 03-203,
205)
Yes
4
No • Check if the connectors of the (high-speed/
low-speed) transport clutches are
disconnected.
• Check if any of the connectors on the MAIN
board is disconnected.
20L/23L/25L/20H/23H/25H: CN27
23LA/23LM/28LM/23HA/28HA: CN16
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the (high-speed/low-speed)
transport clutches.
• Replace the MAIN board.
4
Feed roller
Separation roller
Pickup roller
Transfer roller
• Check the condition of the feed roller,
separation roller and pickup roller of each
paper source, and replace them if they are
worn out.
• Check the transport roller. Replace it if it is
worn out.
Parts to be replaced Remark
Registration sensor
MAIN board