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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
REMOTE SERVICE <20H/23H/25H, 23HA/28HA>
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10. REMOTE SERVICE <20H/23H/25H, 23HA/28HA>
There are the following functions as Remote Service.
Service Notification: This function notifies the service technician of the status of the equipment by
E-mail.
Supply Notice: When “toner near-empty” is detected, this function notifies the service
technician of it by E-mail or FAX.
10.1 Service Notification
10.1.1 Outline
This function automatically notifies the status of the equipment to the service technician by E-mail. The
items to be notified are below.
• Total Counter Transmit
When this function is effective, it notifies each counter information periodically (on the set date and
time every month).
• Service Call Transmission
When this function is enabled, information such as the error code corresponding to the service call
is notified by E-mail.
• PM Counter Transmit
When this function is effective, it notifies that the PM timing has come when the present PM count
has reached to its setting value.
• Toner near-empty Transmit (23HA/28HA only)
When “Toner near-empty” transmission is enabled, it notifies you that the toner has reached the
near-empty status.
Notes:
Transmission of the PM counter is done according to the following timing.
• When the power is turned on
• When copying or printing is done (if the PM counter reaches the set value during printing or
copying)
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