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© 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6 - 9
C370 Copy process related
service call
Transfer belt motor abnormality P. 6-102
C380 Auto-toner sensor-K abnormality (upper limit) P. 6-102
C381 Auto-toner sensor-K abnormality (lower limit) P. 6-102
C390 Auto-toner sensor-C abnormality (upper limit) P. 6-102
C391 Auto-toner sensor-C abnormality (lower limit) P. 6-102
C3A0 Auto-toner sensor-M abnormality (upper limit) P. 6-102
C3A1 Auto-toner sensor-M abnormality (lower limit) P. 6-102
C3B0 Auto-toner sensor-Y abnormality (upper limit) P. 6-102
C3B1 Auto-toner sensor-Y abnormality (lower limit) P. 6-102
C411 Fuser unit related ser-
vice call
Thermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.
P. 6 - 6 0
C412 Thermistor/heater lamp abnormality at power-ON:
Thermistor abnormality is detected at power-ON or
the fuser roller temperature does not rise within a
specified period of time after power-ON.
P. 6 - 6 0
C443 Heater lamp abnormality after abnormality judg-
ment (not reaching to intermediate temperature)
P. 6 - 6 1
C445 Heater lamp abnormality after abnormality judg-
ment (pre-running end temperature abnormality)
P. 6 - 6 1
C446 Heater lamp abnormality after abnormality judg-
ment (pre-running end temperature abnormality)
P. 6 - 6 1
C447 Heater lamp abnormality after abnormality judg-
ment (temperature abnormality at ready status)
P. 6 - 6 1
C448 Heater lamp continuous lighting abnormality:
Heater lamp lights continuously for a certain period
of time when the pressure roller temperature during
ready status is higher than the specified
P. 6 - 6 1
C449 Heater lamp abnormality after abnormality judg-
ment (temperature abnormality at high tempera-
ture)
P. 6 - 6 1
C465 Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature abnor-
mality)
P. 6 - 6 2
C466 Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature abnor-
mality)
P. 6 - 6 2
C467 Pressure roller thermistor abnormality after entering
ready status (temperature abnormality at ready sta-
tus)
P. 6 - 6 2
C468 Pressure roller thermistor abnormality after entering
ready status (overheating)
P. 6 - 6 2
C4B0 Fuser unit counter abnormality P. 6-62
C4B1 Fuser unit destination selection abnormality P. 6-62
C4D0 Fuser belt thermopile abnormality P. 6-63
C550 Optional communica-
tion related service call
RADF I/F error: Communication error has occurred
between the RADF and the scanner.
P. 6 - 6 3
C570 Communication error between Engine-CPU and
IPC board
P. 6 - 6 4
C580 Communication error between IPC board and fin-
isher
P. 6 - 6 4
Error code Classification Contents Troubleshooting
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