52 TROUBLESHOOTING
NO
Replace the
I/O control
board (SAGE).
Correct wiring.
NO
Is the high-limit
thermostat tripped?
Is the blower motor
moving air? Check in
Test Mode - see page
20, section “Control
Blower Speed.”
Set oven type to Encore
and try warming up the
oven again. Does the
fault persist?
Reset and determine
why it tripped – excess
grease buildup, etc.
The reset button is on
the back panel near the
power cord.
NO
NO
NO
NO
See page 47 to troubleshoot
F1: BLOWER (Blower Running
Status Bad)
Is the solid
state relay
defective or
damaged?
Update the
oven firmware
Is the top or bottom heater defective? Check
in Test Mode (page 19, section “Top Heater
Test” and “Bottom Heater Test”).
Replace the defective
heater(s).
Verify the solid state
relay is not shorted,
across output, or
open due to the 4-pin
connector not being
properly seated.
Replace the
solid state
relay.
Is the wiring from the solid
state relay to the control
board OK? (See page 64 for
schematic.)
If this fault frequently occurs,
- Ensure the oven is cleaned daily (see pages 5-6).
- Determine if large amounts of grease-laden food are being cooked, and if
so, recommend smaller portions per cook cycle.
Troubleshooting:
F8: HEAT LOW
Troubleshooting:
F9: CC TEMP (Cook Cavity Temperature High)
Is the oven type set to
“Encore”? (see page 20)
NO
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