76 TROUBLESHOOTING
NO
YES
NO
YES
Is the food item in the
correct starting state
(e.g., frozen, fresh, etc.)?
NO
Ensure the food item
is being properly
stored/prepared
before cooking.
YES
NO
Ensure that the cor-
rect amount is being
cooked - not more or
less than the recipe
specifies.
Is the correct amount
of food (portion) being
cooked?
NO
Ensure that the food
item is properly
prepared.
YES
Is the food item being prepared correctly
and consistently? For example, bread cuts
are straight and not “V” cuts, meat is
sliced at correct thickness, pizza dough is
correct consistency, etc.
Are there any fault
codes present? See
pages 55-56.
Troubleshooting:
Food Not Cooking Properly
Does the problem occur for all food
items? For example, are all recipes under-
cooked/overcooked/etc.?
Troubleshoot the
fault(s) using the steps
on pages 57-63.
YES
NO
YES
Is the menu part number
and revision correct? Verify
with customer or contact
TurboChef Customer Service.
YES
Update the menu
(page 21). Does the
problem persist?
NO
Set the oven model type so
it matches the oven.
YES
Verify the SSR wiring
is correct (page 79),
and that the SSR is
functioning properly.
Login to the MFG
screen (page 30). Is the
oven type set correctly?
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