TurboChef Sota

TROUBLESHOOTING
67
Troubleshooting:
“Write Fail” Message When Loading Menu
NO
Replace the card
reader and/or cable.
Ensure the cable
connecting the reader to
the I/O Control Board
(SAGE) is securely
attached and not dam-
aged.
Troubleshooting:
“Read Fail” Message When Loading Menu
If the menu card was
created by TurboChef,
obtain a new menu card
by contacting customer
service at 800.90TURBO
or +1 214.379.6000.
YES
Replace the card
reader and/or
cable.
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
NO
Is the connection from
smart card reader to
control board OK?
No backup copy
Does a backup copy of
the menu work?
NO
YES
NO
Try writing to a new
smart card. Was the
write successful?
Is the connection from
smart card reader to
the I/O Control Board
(SAGE) OK?