TROUBLESHOOTING
63
YES
Replace the 4-pin communications
cable between the display UI control
board (Phoenix) and the I/O control
board (SAGE). Did this fix the prob-
lem?
Cycle power. Does the F10 reappear
after approxiamately 5 seconds?
NO
Replace the I/O control
board (SAGE). If the
problem persists, replace
the display assembly,
which includes the UI
control board (Phoenix).
NO
NO
Troubleshooting:
F10: Communication Failure (Touch Enabled Ovens Only)
Troubleshooting:
F12: Firmware Reboot (Touch Enabled Ovens Only)
Return the oven to service.
Update the Phoenix firmware (call
Tech Support for assistance in
obtaining the correct files for the
USB drive). Did this resolve the
issue?
Update the Phoenix firmware (call
Tech Support for assistance in
obtaining the correct files for the
USB drive). Did this resolve the
issue?
Contact Tech
Support.
NO