Troubleshooting
Overview of Troubleshooting 55
Fault Code Descriptions 55
Fault Code Troubleshooting 57
F1 Blower Running Status Bad 57
F2 Cook Temperature Low 58
F3 Magnetron Current Low 59
F4 Door Monitor Defective 60
F5 Magnetron Over Temperature 60
F6 Electrical Compartment Temperature High 61
F7 RTD Open 61
F8 Heat Low 62
F9 Cook Cavity Temperature High 62
F10 Communication Failure (Touch Enabled Ovens Only) 63
F12 Firmware Reboot (Touch Enabled Ovens Only) 63
Non-Fault Code Troubleshooting for Non-Touch Screen Ovens 64
No Keypad Input 64
“Cook Door Open” Message when Door is Closed 64
No Display (Screen is Blank) 65
Food Not Cooking Properly 66
“Read Fail” Message when Loading a Menu 67
“Write Fail” Message when Loading a Menu 67
Menu Settings are Not Present 68
“Defective Media” Message When Oven is Plugged in or Restarted 69
Non-Fault Code Troubleshootong for Touch Enabled Ovens 70
“Cook Door Open” Message when Door is Closed 70
No Display - Screen is Blank 71
Touch Screen is Locked Up or Unresponsive 72
Oven Keeps Cooling Down, will not Warm Up 73
Menu will not Load - Smart Card 73
Menu will not Load - USB 74
Firmware will not Update 75
Food Not Cooking Properly 76
Steam Present Before or After Cooking 77
Speaker Not Beeping After a Cook Cycle 77
Oven Schematic
Non-Touch Ovens 79
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